Sandip Nanavhare
Customer Success & Compliance Leader | License Audit & Advisory Expert | Sales Operations Analyst with 13+ Years in Software Licensing
- Role
- Customer Success Manager at NICE Actimize
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sandip Nanavhare
With over 14 years of multifaceted experience, I am a seasoned professional whose career…
Experience
Customer Success Manager
Oct 2024 — Present · Pune, IN
As a Customer Success Manager, I build and maintain strong customer relationships to drive satisfaction and retention. Lead onboarding and adoption efforts to ensure seamless implementation. Identify upsell, cross-sell, and renewal opportunities to drive revenue growth. Act as the voice of the customer, providing insights for product improvements. Conduct QBRs and strategic reviews to align solutions with customer goals. Resolve escalations efficiently, collaborating with internal teams. Analyze usage data to mitigate risks and maximize customer success.
Education
Tilak University
Bachelor's Degree
2008 — 2011
Skills
- Quote Creation for Customers
- International Service Dedlivery
- Access & Router (Cisco) Order Placement
- Order Management
- Customer Service Management
- Worked with Us & UK Access Supplier at&T, Bell Canada, Level 3, Expresso, Etc
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