Sandi Wellnitz

Customer Experience Manager - 3rd Shift

Role: Customer Experience Manager - 3rd Shift at Grainger
Location: Janesville, WI, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Sandi Wellnitz

Experienced Customer Experience Manager with a demonstrated history of working in the MRO business. Skilled in Coaching and Developing Team Members, A3 Thinking, Workforce Management, Contact Centers, Management, and Customer Experience. Strong managerial professional with a Bachelor of Science (B.S.) in Teaching. Developed Curriculum and Customer Service Certification Program as an Adjunct Professor at local college as an expert in Adult Learning.

Experience

Customer Experience Manager - 3rd Shift
Grainger
Aug 2020 — Present · Work from home, US

Education

University of Wisconsin-Eau Claire
Bachelor of Science (B.S.) in Teaching, Education - Elementary/Middle Grades 1-9 with Minor Emphasis in English/Language Arts
1989 — 1993

Skills

Strategic Financial Planning
Cross-Functional Team Leadership
Customer Experience
Employee Recognition
Strategic Thinking
Customer Service
Customer Satisfaction
Training
Employee Engagement
Workforce Management
Build Strong Teams
Process Improvement
Networking
Contact Centers
B2b
Dedication to Continuous Improvement
Customer Surveys
Account Management
Change Management
Call Centers
Team Management
Targeted Selection Interviewing
Coaching
Business-to-Business (B2b)
Microsoft Excel
Leadership
Coaching and Developing
Strategic Planning
Business Process Improvement
Performance Metrics
A3 Thinking
Team Building
Management
Team Leadership

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@bit.ly
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

bit.ly

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.