Sandi Pellow

About Sandi Pellow

Passionate, loyal, and versatile business leader with 20+ years of extensive director-level experience in sales, operations, and project management. Proven track record of leveraging data to design customer service and experience standards that position brands as industry champions, resulting in strong customer advocacy and superior resultsKey Skills: Strategic Planning & Execution Change Management Revenue Growth & Cost Efficiency Workplace Culture Initiatives Consulting & Account Management Performance Metrics Associate Development & Coaching Continuous Process Improvement Program & Project Management Microsoft Suite & Salesforce Budget Creation and Adherence Non-profit/Fundraising/Grants

Experience

1. Executive Director

   Alzheimer's Association®

   Apr 2021 — Present · OK, US

   Execute strategic vision for state chapter of national Alzheimer’s Association. Oversee team of 16 full time staff members and 400+ volunteers. Build relationships with public officials, major donors, and partners to expand program awareness and align goals and opportunities. Responsible for a $5.5M annual budget and drive major gift and events strategy. Community spokesperson working closely with our Board of Directors. Annually contribute and oversee the success of 7 Walk to End Alzheimer’s events, Do What You Love, 2 AWARE Luncheons and the #1 Gala in the country. Develop and maintain a high-impact Board of Community Leaders to have an outward interface with the Corporate, Social, Philanthropic and Medical communities in Oklahoma. Lead the Board in contributing to efforts to impact fundraising, program delivery, securing of major and planned gifts, and raising the overall profile and brand visibility of the Alzheimer’s Association in the community. Oversee the work of the Chapter’s program staff with ongoing local programming excellence, conduct program evaluation and needs analysis to maintain superior delivery. Identify solid partners to augment mission delivery and foster beneficial collaborative relationships. Build strong relationships with local, state and federal government. Serve as the lead staff person for the Chapter for Advocacy and Public Policy, developing relationships with recruited Ambassadors, and leading recruitment efforts for those needing to be recruited. Lead volunteer recruitment to ensure appropriate resources are in place to achieve the chapter’s goals and objectives. Create and manage chapter budget, maintain financial records, and oversee daily office operations for the state.

Education

• William Woods University

  Bachelor of Arts - BA, Business Administration and Management

Skills

• Business Process Improvement
• Customer Experience
• Cellular Communications
• Contract Negotiation
• Project Management
• Process Improvement
• Leadership
• Leadership Development
• Performance Management
• Crm
• Enterprise Software
• Wireless
• Sales Operations
• Customer Retention
• Customer Service
• Account Management
• Change Management
• Product Management
• Call Center
• Solution Selling
• Coaching
• Operations Management
• Telecommunications
• Mobile Devices
• Sales Process
• Team Building
• Strategic Partnerships
• Call Centers
• Direct Sales
• Team Leadership
• Strategic Planning
• Cross-Functional Team Leadership
• Marketing Strategy
• Strategy
• Customer Satisfaction
• Vendor Management
• Program Management