Sandhya Vishakh

About Sandhya Vishakh

Quality Assurance leader with 10+ years of software quality engineering experience and 5+ years of people and delivery leadership across financial services, payments, retail, and large-scale digital platforms. Known for owning quality, performance, and release readiness for high-traffic, business-critical systems supporting global-scale user demand.Experienced in leading QA strategy across the full SDLC, from test planning and automation to performance validation and production readiness. Strong background in cross-browser automation (Playwright, Selenium), API and backend validation, and large-scale load and stress testing, using data-driven metrics to support risk assessment and Go/No-Go decisions.Proven experience managing quality for complex platforms involving authentication, checkout, payment, and transaction-heavy workflows across web and mobile environments. Highly collaborative, with a track record of working closely with engineering, product, and external vendors to establish quality standards, mitigate risk, and deliver reliable, scalable systems.Passionate about risk-based testing, performance readiness, and building QA practices that operate as a strategic partner to engineering—ensuring customer trust, system resilience, and business continuity at scale.

Experience

1. Qa Manager

   FIFA

   Aug 2024 — Present · Coral Gables, FL, US

   Lead QA strategy and execution for global ticketing platforms supporting high-traffic international events.Own performance and release readiness, driving load and stress testing (Gatling) across presales, lotteries, resale, and checkout flows.Validate system scalability up to 120 TPS and millions of transactions, supporting World Cup and Club World Cup launches.Lead cross-browser automation using Playwright across critical purchase and authentication workflows.Manage end-to-end QA for web and mobile applications using BrowserStack and physical devices.Partner with product, engineering, and global vendors to define acceptance criteria and mitigate release risk.Drive vendor and tool selection, evaluating pricing, scalability, and integration fit to optimize cost and coverage.

Education

• Florida Atlantic University

  Certificate of Business analysis

• Florida Atlantic University

  Certificate of Advance Business process modeling and Requirements Gathering

• Amrita school of Business

  Master of Business Administration (MBA)

• Florida Atlantic University

  Human Resource Certification