Sandhya Soni

ServiceNow Administrator & Developer at Addensure Media

Role
Project Intern at ADDENSURE MEDIA LLP
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Sandhya Soni

Committed and self-taught ServiceNow Administrator with extensive self-study and hands-on…

Experience

  1. Project Intern

    ADDENSURE MEDIA LLP

    Jan 2022 — Present · Gurugram, IN

    Managed administration, development, and maintenance of ServiceNow modules, focusing on IT Service Management (ITSM) module.•Developed and customized Service Catalog items to streamline service request processes and improve user experience.•Resolved Incidents promptly to minimize service disruptions and ensure smooth IT operations.•Collaborated with stakeholders to understand business needs and translated them into ServiceNow configurations and workflows.•Implemented and deployed end-to-end ServiceNow modules tailored to client requirements, ensuring alignment with best practices and industry standards.

Education

  • Chhatrapati Shahu Ji Maharaj University

    Graduation

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Sandhya Soni — Project Intern at ADDENSURE MEDIA LLP in Gurugram, HR, IN | Unifers