Sandhya Ranjan

About Sandhya Ranjan

I am a highly disciplined and results-driven professional known for my efficiency and commitment to completing tasks within strict timelines. I take a proactive and assertive approach to my work, ensuring that every transaction is processed accurately and on time. In cases of delays or issues, I communicate effectively with customers, maintaining transparency and professionalism. My punctuality, strong work ethic, and ability to handle responsibilities with precision make me a reliable and effective team member in any operational or customer-facing role.

Experience

1. Deputy Manager-ii Transaction Banking (Client Servicing - Operations)

   ICICI Bank

   Apr 2023 — Present · Dhanbad, IN

   Successfully onboarded rigid clients onto the Trade Online Portal, enabling them to conduct trade transactions digitally, thereby improving operational efficiency and client satisfaction.2. Processed Letter of Credit backed Bill Discounting (LCBD) transactions within just 1.5 hours, significantly faster than standard turnaround times.3. Reduced 85% of regulatory pendency for key clients through meticulous follow-up and documentation, ensuring adherence to RBI and internal compliance standards.4. Facilitated same-day issuance of foreign bank guarantees, demonstrating strong coordination and deep understanding of trade finance processes.5. Maintained a high standard of compliance across all trade transactions, ensuring zero audit observations and mitigating regulatory risks.

Education

• Ranchi Women's College

  Bachelor of Commerce, Business/Commerce, General

  2015 — 2015

• Manipal Academy of Higher Education

  Postgraduate Degree

  2021 — 2021

• Manipal Institute of Technology

  Postgraduate Degree, Banking, Corporate, Finance, and Securities Law