Sandhya Prasanna

Experience

1. Business Development Manager

   Jusun Outsourcing Services Pvt. Ltd

   Mar 2024 — Present · Sheridan, WY, US

   At Jusun Outsourcing Services, we are committed to helping insurance agencies, brokerages, and small businesses operate more efficiently, reduce workload, and scale faster. With a team of highly trained professionals, we provide end-to-end back-office support designed to streamline operations and deliver consistent, reliable results.We understand that today’s businesses need more than just assistance—they need a partner who can manage processes with accuracy, speed, and a proactive mindset. That’s where we excel. What We DoJusun Outsourcing Services specializes in providing full-service back-office support with a strong focus on the insurance industry, including: Insurance Back-Office SupportCertificate of Insurance (COI) processingPolicy checking and data entryACORD form preparation (125, 126, 140, etc.)Renewal processing & documentationLoss run requests & trackingUnderwriting follow-upsEmail & task managementBilling assistance and client communicationClaims intake and trackingEndorsement preparation & submissions Administrative & Virtual AssistanceCalendar and meeting schedulingCRM managementInbox organization and response handlingDocument creation, editing, proofreadingVendor coordinationFollow-up communicationCustomer support services Data & Business SupportData entry and database managementReporting & spreadsheet creationProcess documentationWorkflow automation assistanceFile organization and digital record maintenance Specialized Services for AgenciesWe help insurance agencies reduce operational bottlenecks by offering:Full-time dedicated virtual assistantsOn-demand support during peak seasonsTeam training and standard operating procedure (SOP) creationClaims & policy tracking systemsRenewal management pipelinesQuality audits for policy documents and COIs

Education

• Aditya Educational Institutions

  Bachelor's degree, Biotechnology