Sandhya Nair

About Sandhya Nair

Leader with finesse in driving Global Business Transformation projects, Managing…

Experience

1. Director

   Oracle

   Feb 2024 — Present · Gurugram, IN

   I lead the Customer Deal Desk (CDD) team, a group of empowered professionals committed to delivering predictable, scalable, and high-quality deal support services to Sales and our customers—while upholding Oracle’s business practices, policies, and compliance standards.We support India, SAGE and Vietnam\'s most complex and high-value transactions, helping drive business growth through efficient deal structuring, process optimization, contracting and end-to-end transaction management.• Driving the Facilitated Buying Experience (FBE) model by assigning Single Points of Contact (SPOC) to project manage deals end-to-end, supported by “Deal Pods” for high-complexity transactions.• Enabling CDD team members to make quote and contractual changes independently, reducing handoffs and ensuring faster turnaround times.• Proactively reaching out to Sales teams for deal assistance to accelerate quoting, ordering document release, and overall cycle time• Partnering with Sales, Legal, Finance, Revenue Recognition, Order Management, and other functions to ensure deal accuracy, compliance, and customer satisfaction• Supporting change management, training, and coaching to align the team with evolving business models and customer requirements• Building a high-performance team culture through ongoing talent development, mentorship, and feedbackWith a strong foundation in deal governance, cross-functional collaboration, and strategic leadership, I ensure that our team delivers customer-centric, agile, and business-compliant solutions that support Oracle’s growth in the region.

Education

• Manipal Institute of Management, MAHE, Manipal

  Master of Business Administration - MBA

• Jyoti Nivas College Autonomous, Bangalore

  Computer Applications

• The University of Texas at Austin

  Data Science & Business Analytics