Sandhya Koli
Analyst at iEnergizer
- Role
- Analyst at iEnergizer
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Analyst
Dec 2018 — Present
Processing all client closure requests, following the client closure process->Providing administrative support to the back office->Monitor settlements throughout the day and make sure that all is settled before deadline->Provide backup coverage to other functions within unit when the team is short staffed due to a holiday or sick leaves and when there are cross-training between team members->Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills->Demonstrated ability to effectively and proficiently handle escalated customer issues->Trained new hires in use of applications and business trends.
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