Sandhya K

Healthcare Administrator @GHR Healthcare

US

Implemented a centralized digital platform for automating lab staff scheduling and credential management, collaborating with HR, IT, and compliance teams to gather requirements, design workflows, and document processes in Confluence.• Analyzed and restructured manual scheduling and credential tracking processes across four lab units, using Visio for workflow mapping and stakeholder interviews to identify 28% inefficiencies and compliance risks, establishing new SOPs and reducing credentialing errors by 31%.• Led configuration and deployment of Shift board integrated with Workday, aligning credentialing data and shift requirements with system logic, improving shift coverage accuracy by 26% and reducing scheduling conflicts by 33% through dynamic role-based templates and auto-assignment rules.• Oversaw full system rollout with integrated Power BI dashboards, automating real-time alerts for expiring credentials and providing live schedule visibility, which increased reporting speed by 45% and enabled leadership to make staffing decisions 38% faster.• Managed ongoing back-office operations including credential audits, data entry validation, and monthly compliance reporting, achieving a 42% reduction in administrative workload, while ensuring all digital records met HIPAA and internal audit standards through structured documentation and controlled access