Sandhya Bhayana

About Sandhya Bhayana

Seasoned professional with a rich experience in Product & Program Management across a…

Experience

1. Technical Program Manager

   Cvent

   Jan 2019 — Present · Gurgaon, IN

   Led delivery of enterprise-scale SaaS programs, managing end-to-end execution from Program planning through milestone tracking, dependency management, and release execution • Designed and rolled out standardized playbooks, program templates, and tooling (Jira, Confluence, Smartsheet, etc.)• Developed structured change management frameworks, including training, communication cadences, and adoption metrics, improving stakeholder alignment • Collaborated with strategic enterprise clients in advisory councils and beta programs, integrating feedback loops into the roadmap to accelerate adoption • Managed cross-functional collaboration between Product, UX, Engineering, Security, Support, CS, Finance, Marketing, and Sales, ensuring program alignment with enterprise OKRs and on-time delivery of customer-impacting initiatives.• Established governance and risk management practices by creating RAID logs, dependency trackers, release calendars, and SLA trackers - improving predictability and reducing delivery risks by 20%+.• Directed multiple concurrent global programs with distributed teams (20+ members) across US, Canada, and India, ensuring seamless collaboration and program success.• Leveraged AI-driven automation by creating intelligent agents for process efficiency, documentation, and project reporting, reducing manual effort and improving reporting • Coaching & Mentoring: Built and nurtured high-performing teams by hiring, mentoring, and coaching talent• Awards & Recognition: Recognized with Emerging Leader Award and multiple Pat on the Back awards for driving complex programs to successful outcomes.• Diversity, Equity & Inclusion Advocacy: Expanded Women in Tech programs into structured mentorship circles, networking events, and leadership panels, increasing participation and visibility of women leaders in tech• Thought Leadership: Represented the organization in industry forums, presenting case studies on SaaS transformation, and program governance.