Sandesh Kannur
Data Manager @BT Group
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WORK HISTORY
Data Manager @BT Group
London, GB
Led Data Quality Initiatives: Spearheaded efforts for the ServiceNow CMDB by conducting comprehensive audits and developing data standards to ensure the accuracy, completeness, and relevance of IT asset and configuration management data.• Developed Innovative Data Management Solutions: Prototyped and implemented a \"Visibility Layer\" outside the CMDB, leveraging advanced analytical and data processing skills to enhance data management capabilities.• Managed ServiceNow API Deliveries: Oversaw ServiceNow API team operations, demonstrating proficiency in the platform and effectively gathering stakeholder requirements to ensure alignment with business objectives.• Ensured Compliance with Data Standards: Collaborated with internal development teams and third-party suppliers to maintain compliance with established data standards, utilizing SQL and data analysis to monitor system performance, data integrity, and usage metrics.Drove Service Transition: Led the transition of Consultant-managed activities back to BT, improving asset data governance within the ServiceNow CMDB through strong service delivery and effective relationship-building with data owners.
EDUCATION
2003, BLDEA's College of Engineering and Technology Bijapur, Karnataka
B.E; S.M.P
The University of Texas at Austin
Post Graduate Program
GEMS B School
MBA
SKILLS
ABOUT SANDESH KANNUR
As a Data Manager at BT Group, I utilize my expertise in ITIL, CMDB, AI, and ML to…
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