Sandesh Sharma

Cluster Manager Ecom Express Limited

Role
Cluster Manager at Ecom Express Limited
Location
Jaipur, IN
LinkedIn followers
500 followers

About Sandesh Sharma

Leadership and Team Management. Problem Solving and Handling stressful and complicated…

Experience

  1. Cluster Manager

    Ecom Express Limited

    Jun 2021 — Present · Rajasthan, IN

    Responsible for heading operations of all Delivery Centers (DC) in a Cluster. Delivery Centers facilitate last mile services such as deliveries, sales & after sales initiatives.Performance would be measured on the basis of DCs- performance across key parameters such as customer satisfaction, turnaround time, throughput, delivery revenue, employee engagement, productivity, reporting and costs.Leading end to end operations of all Delivery Centers in assigned cluster.Facilitating launch of new city operations and expanding operations in current cities.Driving improvement initiatives through solving complex problems around logistics & customer experience.Headcount and Infrastructure planning.Mentoring Delivery Center Head.Liaising with multiple teams, such as Finance, Sourcing, Customer Service & SLP for smooth operations.Working as a part of project teams to plan and implement new initiatives at Delivery Centers.

Skills

  • Operations Management
  • Procurement
  • Microsoft Excel
  • Highways
  • Team Management
  • Road Construction
  • Microsoft Office
  • Data Entry
  • Construction
  • Outlook
  • Microsoft Word
  • Powerpoint
  • Enterprise Resource Planning (Erp)
  • Project Planning
  • Erp

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Sandesh Sharma — Cluster Manager at Ecom Express Limited in Jaipur, IN | Unifers