Sandesh K.
HVAC | RAC | Service Operations Expert | Revenue Growth Strategist | Technical Training Leader | Key Account Management | Customer Experience Champion | Project & Service Excellence | Voltas | Hitachi | IFB | Samsung
- Role
- Key Account Manager at Voltas Limited - A TATA Enterprise
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Sandesh K.
Dynamic and result-oriented HVAC and Refrigeration (RAC) specialist with 20+ years of…
Experience
Key Account Manager
Voltas Limited - A TATA Enterprise
Oct 2021 — Present · Mumbai, IN
As a Key Account Manager at Voltas Limited - A TATA Enterprise, a leading provider of engineering solutions and project management services, I specialize in nurturing high-value client relationships and driving sustainable business growth.Achievements:>Managed customer installations and BOQ planning, ensuring compliance with technical requirements and schedules.>Maintained 100% billing accuracy across low side projects, strengthening financial consistency and reporting integrity.>Resolved key account service escalations swiftly within defined service level agreements (SLAs).>Drove revenue growth through structured low side operations management and targeted service strategies.>Fostered strong key account relationships through consistent service delivery and technical coordination. Enhanced process efficiency by improving team collaboration and optimizing operational workflows.
Education
Madurai Kamaraj University
Bachelor of Business Administration - BBA, Operations Management and Supervision
2015 — 2018
State Board of Technical Education and Training
Diploma in Refrigeration & Air conditioning, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
1998 — 2001
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