James Sanders
Sr. Manager, IT Service Management at Fujitsu
- Role
- Sr Manager, IT Service Management at Fujitsu
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Sr Manager, IT Service Management
Feb 2016 — Present
Skills
- Contact Centers
- Six Sigma
- Customer Experience
- IT Service Management
- Program Management
- Cross-Functional Team Leadership
- Vendor Management
- Multi-Channel Marketing
- Outsourcing
- Process Improvement
- Continuous Improvement
- Team Leadership
- Call Centers
- Hardware
- Operations Management
- Management
- Customer Satisfaction
- Quality Assurance
- Business Process Improvement
- Computer Hardware
- Troubleshooting
- Itil
- Leadership
- Product Management
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