Sandeep V Pai
Digital Business, Customer Experience, Customer Engagement
- Role
- Director - Cx Center of Excellence at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sandeep V Pai
A CX Leader, advising clients on better adoption and optimization of CX strategy through use of software products and technology. Good coverage of experience across CX lifecycle – Marketing, Sales, Service (Remote & Field), Multi-Channel, Analytics, Integration. Leading multiple initiatives in starting up new services/ initiatives/ Center of excellence.
Experience
Director - Cx Center of Excellence
Apr 2021 — Present · IN
Leading a team dedicated to Oracle CX Service customer success is an ongoing journey. By implementing these strategies, you\'ll create a high-performing team that consistently delivers exceptional value to customers while aligning with Oracle\'s overarching goals and vision.
Education
National Institute of Engineering, Mysore
Bachelor of Engineering
1991 — 1995
T A Pai Management Institute
MBA
1998 — 2000
Skills
- Agile Methodologies
- Pre-Sales
- Program Management
- IT Strategy
- Oracle
- Requirements Analysis
- Cloud Computing
- Sdlc
- Solution Architecture
- Oracle Applications
- Software Project Management
- Business Analysis
- Global Delivery
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