Sandeep Varma
Senior Digital Transformation & Innovation Leader | Driving Business Growth through Emerging Technologies & Data-Driven Strategies | Digital Platform & Customer Experience Expert | Recognized by Harvard Business Review
- Role
- Platform Head - Digital & Core Banking (Consumer Business) at DBS Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sandeep Varma
I am a results-driven Digital Transformation and Innovation Leader with 25 years of experience, including 15+ years spearheading strategic innovation, digital product evolution, and digital transformation initiatives across banking, consulting, and sustainability sectors. I help organizations unlock business growth by combining data-driven insights, emerging technologies, and customer-centric strategies.At DBS Bank, I led end-to-end digital platform evolution, delivering increased customer engagement, uplift in conversion rates, and growth in customer balances. I have successfully managed multi-million-dollar platform integrations, ensuring seamless operations and preserving data integrity.I build and scale innovation cultures, driving 100+ experiments annually and mentoring professionals in design thinking, agile, and lean methodologies. My work in AI, blockchain, and real-time AML solutions has enhanced operational efficiency and compliance. Recognized by Harvard Business Review and awarded the Zinnov Award for Great Place to Innovate (2019), I excel at transforming ideas into measurable business outcomes.I am passionate about creating digital ecosystems, forming strategic partnerships with global tech leaders, startups, and academic institutions to accelerate innovation and deliver tangible customer and business impact.
Experience
Platform Head - Digital & Core Banking (Consumer Business)
Oct 2022 — Present · IN
Overseeing the evolution of DBS India’s consumer facing digital and core banking platforms, with a focus on strategy, customer engagement, regulatory compliance, and technology modernization. Responsible for driving digital adoption, enhancing platform scalability, and enabling business growth through innovative solutions.
Education
Indian Institute of Hotel Management
Hotel Management
1994 — 1997
The University of Huddersfield
BA(Hons), Hospitality Management
2001 — 2002
Università Cattolica del Sacro Cuore
Master's degree, International Business
2008 — 2009
Skills
- Business Planning
- Strategy
- Start-Ups
- Customer Relationship Management (Crm)
- Emerging Markets
- Management
- Business Strategy
- Team Management
- Entrepreneurship
- Business Development
- Strategic Planning
- Management Consulting
- Crm
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