Sandeep Sharma
Head of Service Operations at Smart Labtech Pvt. Ltd.
- Role
- Head of Service Operations at Smart Labtech Pvt. Ltd.
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Head of Service Operations
Mar 2018 — Present · Hyderabad, IN
Presently leading and motivating a team of staff to ensure they\'re giving the best customer service possible. Handling complaints and queries (from customers and staff) Sorting security issues. Financial responsibilities. Resolve customer complaints via phone, email, mail or social media. Train engineers on technical as well as non-technical skills for better customer satisfaction.
Skills
- Electronics
- Automation
- Service Management
- Scada
- Plc
- Manufacturing
- Customer Service
- Product Management
- Application Development
- Instrumentation
- Calibration
- Customer Relations
- Teamwork
- Product Development
- Process Control
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