Sandeep Sharma

About Sandeep Sharma

Enterprise Risk & Revenue Assurance Leader with 15+ years of experience across Telecom and Banking sectors, specializing in billing governance, fraud risk mitigation, credit & collections analytics and financial control transformation.Proven expertise in enterprise billing systems (Kenan, Amdocs), real-time prepaid charging (Ericsson IN), convergent charging (Huawei CBS), fraud analytics (Subex ROC), and banking credit risk monitoring (NPA/PNPA reporting & collections governance).Strong cross-industry experience spanning telecom revenue ecosystems and banking credit operations — enabling deep understanding of financial leakage, risk exposure and compliance frameworks.Worked with global consulting firms including EY and Deloitte on governance and risk transformation programs.CORE COMPETENCIESEnd-to-End Revenue Assurance LifecyclePrepaid & Postpaid GovernanceConvergent Charging Risk ControlsFraud Risk FrameworksTelecom Internal AuditCDR & Mediation ReconciliationSubscriber Provisioning GovernanceDWH, SQL & Big Data AnalyticsCredit Risk Monitoring & Collections GovernanceNPA / PNPA Portfolio ReportingFinancial Risk AnalysisBusiness Performance Reporting (MIS)Stakeholder Reporting to Corporate OfficeVariance & Trend AnalysisTECHNICAL ENVIRONMENTKenan (4+ Years) – Enterprise billing controlsAmdocs Billing Suite – Rating & reconciliation governanceEricsson IN – Real-time prepaid chargingHuawei CBS – Convergent billing & OCSSubex ROC – Fraud detection analyticsCRM & Provisioning SystemsHLR – Subscriber lifecycle controlsDWH, BI Tools, SQLHIVE – Big Data usage validationMoney Map – Revenue flow risk mappingMy experience spans both Telecom Revenue Assurance and Banking Credit Risk. In telecom, I strengthened prepaid, billing and fraud governance frameworks. In banking, I worked as a Business Analyst managing NPA/PNPA reporting and collections analytics, supporting portfolio quality and credit risk visibility. This cross-industry exposure enables me to operate effectively across enterprise financial risk environments.

Experience

1. Data Analytics Risk Fraud Ftth Revenue Assurance Compliance Operations Dashboard & Mis

   EY

   Jul 2024 — Present · Gurgaon, IN

   Designed comprehensive fraud prevention and revenue assurance frameworksDeployed proactive revenue leakage detection controls leveraging Call Detail Record (CDR) analytics, pattern analysis, and exception reporting.Conducted and delivered risk-based internal audits, compliance checks, and reviews tailored to TRAI, ICR, and client-specific regulatory standards.Collaborated with client IT & Network teams to integrate fraud detection algorithms, real-time alerts, and custom dashboards into business systems.Developed Standard Operating Procedures (SOPs) and led training workshops for junior and client-side staff, enhancing fraud awareness and controls adoption.Created and presented client reporting decks, including:Monthly Reports with KPI metrics and fraud risk updates.Quarterly Business Review (QBR) Presentations highlighting risk trends, control effectiveness, and strategic recommendations.Daily Ops Dashboards and email summaries to manage ongoing issue tracking, control performance, and stakeholder communication.Actively managed and monitored daily fraud controls and reconciliations, ensuring timely remediation and continuous improvement in line with risk priorities.Daily calls with client to review process and issue Arrange meeting on monthly and quarterly basis to update operations Skilled in client management and reporting, maintaining clear communication and delivering timely business insights.Conduct daily calls with clients to review ongoing processes, discuss issues, and ensure smooth operational workflow.Ensure the scheduled activity completion on time Team performance review and dashboard validation

Education

• Cedit

  Diploma in IT

• IASE Deemed University

  Bachelor of Arts - BA, General Studies

  2004 — 2006