Sandeep Rajhans
AVP - Client Delivery @ Black Box | Driving P&L Growth, Global Operations
- Role
- Associate Vice President - Client Operations at Black Box
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Sandeep Rajhans
I am an experienced and accomplished leader in service delivery and operations management, with over 20 years of expertise in managing P&L, delivering and overseeing high-quality solutions, and building and maintaining strong customer relationships. As the Associate Vice President - Client Operations at Black Box, a leading technology solutions provider, I am responsible for key accounts that contribute significant revenue and growth opportunities for the company.I lead cross-functional global teams across managed services and large-scale projects, covering diverse technologies and domains such as wireless, fixed wire, M2M, SDN/NFV, NOC, and service desk. I also work closely with sales and account managers to become a trusted business advisor and partner for our customers, finding solutions for their business challenges and ensuring the highest level of customer experience. My goal is to drive value and innovation for our customers and the company, leveraging my technology strategy, consulting, transformation, solution design, and service offering management skills.
Experience
Associate Vice President - Client Operations
Nov 2022 — Present · Plano, TX, US
Direct P&L responsibility for key accounts that contribute significant revenue and growth opportunitiesDelivery and operations management and oversight, leading teams across managed services and large scale projectsCustomer relationship management working with sales and account managers
Education
The University of Texas at Dallas
Management Certificatiom, Business Administration and Management, General
2016 — 2017
Savitribai Phule Pune University
Bachelor of Engineering, Electronics and Communications
XLRI Jamshedpur
MDP, Management Development Program
2007 — 2007
Skills
- Pre-Sales Consultancy
- Commercial Negotiations
- Communications Audits
- Performance Management
- Benchmarking
- Contract Negotiation
- Pre-Sales
- Rf Planning
- Telecommunications
- Solution Architecture
- Bss
- Open Source Software
- Vendor Management
- Service Delivery
- Negotiation
- Business Development
- Wireless
- Managed Services
- Project Management
- Outsourcing
- 3g
- Lte
- Global Delivery
- Rf
- Leadership
- Ip
- Mpls
- Enterprise Software
- Strategy
- Network Design
- Cloud Computing
- Unified Communications
- Management
- Gsm
- Integration
- Networking
- Marketing
- Team Management
- Consulting
- Business Analysis
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