Sandeep K.

About Sandeep K.

Extensive experience in designing and developing high-performance and scalable solutions & integrations on the Salesforce platform & Experience cloud with equal experience in cross-functional collaboration, stakeholder communication, and leading global teams in implementing highly aligned applications.Specialties: Architecture, Salesforce, Data Cloud, Health Cloud, Marketing Cloud,HealthCare Domain, OmniStudio ( & Vlocity), REST API services, SOQL, Integrations, CICD DevOps tools ( Flosum, Copado, Jenkins).Expertise in Platform Solutions (using Apex, Flows, Batch jobs & Platform Events), Omnistudio solutions( using LWC Omniscripts, Flex Cards, Integration Procedures, and Data Raptors) builds around Salesforce Experience Clouds.Actively working on Data Cloud implementation & integration of Personalization into Salesforce ecosystem, Data Cloud Unification utilizing Reltio Person keyImplemented Salesforce Integrations with Snowflake, Web, AEM CMS, GRAX, Azure, Zoom, Docusign, Akamai, Genesys, Smartcomm, Vertafore (NIPR), Mulesoft, Boomi, ESB, CDI health applications.Build Experience Cloud sites for Health Care Enrollment, Quoting and Broker Onboarding process further enhancing end-user experience.Member Care Management / Provider services via Health Cloud using OmniStudio solution on Experience Cloud (Digital Sites).SFDC (Sales cloud)to SFMC ( Marketing Cloud) integration, achieving seamless User journey experience.Implemented monitoring solutions by integrating with Splunk. Achieved Platform observability using SF event streaming and Dynatrace.Digital Engagement- Improved customer/partner service scoring by implementing chat ( Einstein bot) on both experience cloud sites and via salesforce chat integration with web portals.Successfully evaluated DevOps tool for Salesforce Platform and recommended best-suited product.• Extensive experience in owning technical solutions from inception through deployment phases.• Define end-to-end architectural flows for functional and technical requirement specifications to meet the business needs• Experience with data modeling, enterprise data warehousing and designing database integrations.• Interact with stakeholders at different levels inside and outside the customer organization to understand the business requirements • Leverage strong technical skills and software development background to act as a liaison between business and technical teams

Experience

1. App Dev Principal Platform Solutions Lead Salesforce Architect

   Blue Shield of California

   Jun 2022 — Present · Oakland, CA, US

   Salesforce Core, Salesforce Industries, Salesforce Data Cloud

Education

• Osmania University

  Bachelor of Engineering (B.E.), Computer Software Engineering

Skills

• Sql Server Management Studio
• Business Analysis
• Sybase
• Pl/Sql
• Xml
• Database Design
• Oracle Bpm Suite
• Crystal Reports
• Java Enterprise Edition
• Etl
• T-Sql
• Microsoft Sql Server
• Sql
• Visio
• Quality Center
• Databases
• Sun Certified Java Programmer
• Requirements Gathering
• Systems Analysis
• Ssis
• Software Development Life Cycle (Sdlc)
• Agile Methodologies
• Edi
• Business Requirements
• Edi 834/837/835/27x
• Ssrs
• Core Java
• Jsp
• Oracle
• Requirements Analysis
• Uml
• Java
• Sdlc