Sandeep Singh

Experience

1. Head Regional Operations

   Rupitol Finance Private Limited

   Nov 2023 — Present · Udaipur, IN

   Overall responsible for the Region operations including Sales, Customer handling, Team Management, and Business Development of all the Branches under the Region.2. Responsible for Customer Service and Compliance for the entire.3. Leading the team of Branch Managers and Managers at the Regional office to ensure optimum productivity.3. Facilitate customer-oriented operations ensuring customer satisfaction by achieving delivery & service quality norms.4. Ensure all the mandatory RBI guidelines/practices are followed by Branches and Regional offices.5. Monitor operations of Branches on a test basis.6. Ensure timely Audit compliance of all the Branches.7. To monitor the entire NPA and overdue portfolio of the region, to ensure timely follow-up, recovery, and legal action.8. To ensure proper maintenance of the branches concerning the infrastructure, housekeeping, and security systems including CCTV.9. To ensure adherence to approval timings by Branches and Region office under the Region Head.10. To ensure proper attendance of the internal and statutory auditors at Branches.11. Ensure periodical meetings of staff and Managers at the Regional office and Branches for business targets, and drive.12. Monitor Insurance Claim Settlement Coordinate with the team.

Education

• CSHP,SCHOOL

  10TH&12TH

  2000 — 2002

• I.M.R.COLLEGE

  MBA

  2006 — 2008