Sandeep Salve
PMP Certified
- Role
- Service Delivery Manager at Birlasoft
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sandeep Salve
An experienced IT professional with over 28 years in managing IT operations, specializing in IT infrastructure services, Oracle ERP projects, and project management.• Extensive Experience in IT Management: Extensive experience as a Delivery Manager for IT infrastructure services and database services, with a strong background in Oracle ERP project implementation and project planning.• Leadership Roles in Major Organizations: Held significant roles such as Service Delivery Manager at Birlasoft in managing IT services for a multinational corporation, and Engagement Lead for a large healthcare organization.• Notable Certifications and Skills: Certified PMP and ITIL V4 Foundation IT Management, and possesses skills in client engagement, Oracle E-Business Suite DBA, project management, and cross-functional team management.
Experience
Service Delivery Manager
Jun 2023 — Present · Pune, IN
Role - India Service Delivery Manager for a large multinational corporation that designs, manufactures, and distributes engines, filtration, and power generation products.* Responsible for delivery of IT services* Arrange and chair Service review meetings with Client and BSL Support team.* Work closely with Support team and deliver changes and demands following the Change Management process.* Lead the Service delivery team and ensure BSL team follows Clients processes and policies.* Identifying Customer needs and provide consultation, estimation and solutions to achieve it.* Achieve seamless collaboration between BSL Team and other Client Vendors to deliver shared support / solutions.* Support Customers Business Improvement plan, IT Roadmap in identifying and coordinating inbound business demand for new solutions.* Assess customer feedback and establish, improve, and refine services.
Education
Thadomal Shahani Engineering College
Bachelor of Engineering, Electronics
PTVA's Sathaye College
High School Diploma, PHYSICAL SCIENCES
Thadomal Shahani Engineering College
B.E, Electronics
1992 — 1996
Skills
- Oracle Database Administrator
- Unix Shell Scripting
- Oracle
- Unix
- Oracle Applications
- Oracle E-Business Suite
- Sdlc
- Data Migration
- Oracle Applications Database Administrator
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