Sandeep Sahu
Remote Operations Manager | FinCrime Analyst | AML/KYC & Compliance Expert | Customer Experience & Process Optimization | 15+ Years Leading Global Teams
- Role
- Manager, Customer Success at Mynd Integrated Solutions Pvt. Ltd
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sandeep Sahu
Results-driven Operations Leader with over 15 years of expertise in managing large-scale…
Experience
Manager, Customer Success
Mynd Integrated Solutions Pvt. Ltd
Oct 2024 — Present · IN
Led a high-performing team in managing the end-to-end customer journey, driving client satisfaction, retention, and growth.• Developed scalable customer success playbooks and proactive risk mitigation strategies to reduce churn and increase Net Revenue Retention (NRR).• Collaborated cross-functionally with Sales, Product, Marketing, and Support to champion customer needs and drive continuous improvement.
Education
Jiwaji University
Bachelor of Commerce - BCom, Accounting and Business/Management
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