Sandeep Katapalli
Manager - ServiceNow at Bristol Myers Squibb | CAD | CSA | ITSM | ITOM | CSM | HRSD & Workflow Automation Expert
- Role
- Manager - Servicenow Architecture and Development at Bristol Myers Squibb
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Sandeep Katapalli
ServiceNow Consultant | Developer | Manager | 10+ Years in IT Transformation & Digital WorkflowsI am a seasoned IT professional with over a decade of hands-on experience in architecting, developing, and managing ServiceNow solutions that drive digital transformation, enhance operational efficiency, and deliver measurable business outcomes.Throughout my career, I’ve successfully worn multiple hats—Consultant, Developer, and Manager—enabling organizations to streamline their ITSM, ITOM, CSM, HRSD, and custom application needs using the ServiceNow platform. I bring a strategic mindset combined with a deep technical understanding to lead cross-functional teams, deliver scalable solutions, and manage projects from conception to deployment. Core Strengths:End-to-end ServiceNow solution design and implementationStrong leadership and mentoring abilities across global teamsAgile project management and stakeholder collaborationEffective communication, documentation, and client engagementQuick adaptability to evolving environments and technologiesI take pride in being both a strong team player and a self-starter who thrives in fast-paced, dynamic settings. With a commitment to continuous learning and a passion for solving complex challenges, I strive to create value at every step of the digital journey.Let’s connect if you’re looking for someone who blends technical expertise with leadership to turn ServiceNow potential into business excellence.
Experience
Manager - Servicenow Architecture and Development
Apr 2025 — Present · Tampa, FL, US
Education
Osmania University, Hyderabad
Bachelor of Commerce - BCom, Computer Science
Kennesaw State University
Master of Science - MS, Computer Science
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