Sandeep Reddy Chenreddy

About Sandeep Reddy Chenreddy

17+ years’ experience in Delivery, Program, Project, Operations Management, Program Management Office, Transition and Transformation in Banking, Insurance (BFSI), Pharma, ITES and Healthcare Sector.• Expertise in managing multiple and complex Infrastructure and Out of Track programs and projects.• Experience in managing Finances (Invoicing, P&L, Pass-thru costs and maintaining COD) for an Account.• Extensive experience in developing plans and SOP for overall management.• Strong communicator with the ability to ensure execution of time bound deliverables.• Establish and manage cost, schedules and performance of the project.• Managed teams of 500+ Resources.• Order and Procure required infrastructure to setup and migrate ODC’s.• Govern Projects of EUC, DCS, NAS, CFS, GSD and Cross Functional LOB’s.• Worked on Wintel, Linux, Oracle, SQL, DB2, MYSQL, Network, Storage, Backup, WAS, MB, MQ, Service Desk, End User Computing, ITIL Management, Hardware on Demand, HSBC Cloud, SharePoint, Salesforce, Clarity, Service Now and Remedy

Experience

1. Service Delivery Manager

   Iron Systems, Inc

   Sep 2022 — Present · IN

   Managing 10+ Programs for Wipro and Mphasis Account.• Manage Program Managers, Program Coordinators and work with Resource Fulfilment (Internal and Vendor) Teams to ensure the KPI’s and SLA’s are met as per the agreed deliverables.• Manage client deliverables w.r.t individual Programs and Accounts as per SOW, Governance, Change Requests, Invoicing, Timecard Approvals and New Scope of Services.• Administer Customer Monthly and Quarterly Governance Meetings.• Liaise with Finance, Talent Acquisition, Work Force Management and work with Sr. Leadership to present the Maturity and health of the Programs in Accounts.

Education

• Sant Samarth Engineering College

  Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

  2001 — 2005

Skills

• Troubleshooting
• Databases
• Software Documentation
• Testing
• Team Management
• Bpo
• Crm
• Hl7
• Business Analysis
• Database Administration
• Relational Databases
• People Skills
• Service Delivery
• Customer Service
• Vendor Management
• Sql
• Quality Assurance
• Disaster Recovery
• Visio
• Process Improvement
• Training
• Entrepreneurship
• Project Management
• Requirements Analysis
• Microsoft Sql Server
• Sdlc
• Management
• Software Project Management
• Agile Methodologies
• Software Development Life Cycle (Sdlc)