Sandeep Prasad
IBM Sterling OMS Developer at EILEEN FISHER, INC. || Serving Notice Period
- Role
- Software Engineer at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Sandeep Prasad
I’m an IBM Sterling OMS Developer with ~3.7 years of experience specializing in end-to-end order management, Next-Gen transformations, and omni-channel retail integrations.My expertise spans IBM Sterling OMS customization, backend development, and Angular-based frontend enhancements across key modules like Order Hub, Call Center, and Store Engagement. I’ve worked extensively on Next-Gen migrations, ensuring smooth transitions from legacy systems with stable integrations, optimized workflows, and zero disruption to business operations.What I bring to the table:IBM Sterling OMS (10.x & NextGen) – Customization, configuration, APIs, and workflowsNextGen Modules – Order Hub, Call Center, Store Engagement (UI + backend enhancements)Frontend Development – Angular-based customizations for call center & store applicationsBackend Engineering – Java-based services, APIs, and business logic extensionsIntegrations – SFCC, WMS, payment gateways (Adyen), tax systems (SureTax), MuleSoftProduction Support (L2/L3) – Incident management, RCA, SLA adherence, bridge callsMonitoring & Observability – Splunk, Dynatrace, Kibana dashboards & alertingAutomation & DevOps – Python/Shell scripting, CI/CD with Jenkins, DockerData & Reporting – SQL debugging, IBM Cognos analyticsI’ve worked across the complete retail order lifecycle (eCommerce → OMS → WMS → Stores), including BOPIS, returns, shipment orchestration, and payment reconciliation, ensuring seamless omni-channel fulfillment experiences.Beyond development, I focus on system reliability, performance optimization, and operational excellence—building solutions that are not just functional, but scalable and production-ready.I’m always open to collaborating on Sterling OMS transformations, NextGen migrations, or large-scale retail integration challenges.
Experience
Software Engineer
Sep 2023 — Present · Lucknow, IN
Education
Kendriya Vidyalaya (KV)
12, Computer Science
APJ Abdul Kalam Technological University
Bachelor of Technology - BTech, Computer Science
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