Sandeep Pal
CUCM, UNITY, UCCX, UCCE, ATTENDANT CONSIOLE, VOICE GATEWAY, SIP, CALABRIO.
- Role
- Senior Voice Engineer at Wipro
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Sandeep Pal
8 years of experience as a Cisco Voice Engineer.Hands-on expience in CUCM Implementation and IPT Rollout and troubleshooting.UCCX Administration and Scripting Part, Calabrio Recording and Operational stuffs.Good Hands-on on Voice Gateway and CUBE end to end configuration, SIP, MGCP and H.323 Gateway configuration.Inbound & Outbound Troubleshooting, SIP Log understanding, Dial-peer and ISDN Troubleshooting etc.SIP Trunk configuration, Phone Registration troubleshooting, Jabber troubleshooting etc.Installation, Configuration and Administration of CUCM 10.X 11.X, 12.X, Unity Connection, Calabrio Call Recording, UCCX, Cisco Voice Gateway, Cisco CUBE etc.Worked on Ameyo contact center, SingleWire Informacast, UCCE.Worked as a Team Lead and used to managing the escalation.
Experience
Senior Voice Engineer
May 2021 — Present
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