Sandeep Mishra
Manager at Accenture | Specializing in Group Insurance for North America
- Role
- Manager at Accenture
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Sandeep Mishra
With 8 years of experience in process management and team leadership, I’ve led teams of 50+ FTEs across Group Life Insurance, New Hire Onboarding, Security, Absence Claims, and Enrollment processes. At Accenture, I drive client satisfaction and growth by optimizing workflows, implementing automation, and ensuring SLA compliance. I specialize in building strong client relationships, managing risk, and fostering team development through coaching and performance reviews. My focus is on continuous improvement, data-driven insights, and delivering high-quality results while leading teams to meet business objectives and exceed client expectations.
Experience
Manager
Mar 2025 — Present · Mumbai, IN
Successfully lead and manage two high-performing teams: the Onboarding Team (10 members) and the Enrollment Team (12 members), totaling 22 talented professionals.Streamline the onboarding process for new clients, ensuring a smooth and seamless experience that exceeds client expectations.Oversee the Enrollment Team in providing tailored group insurance solutions, addressing unique client needs with accuracy and efficiency.Collaborate with cross-functional teams to optimize processes, resulting in increased productivity and adherence to SLAs.Maintain a strong focus on meeting and exceeding SLAs, consistently delivering on time and ensuring client satisfaction.Cultivate a positive and motivating work environment, empowering team members to reach their full potential and achieve outstanding results.Conduct regular team meetings and individual performance evaluations, providing constructive feedback and fostering professional growth.Effectively resolve escalated issues, ensuring prompt and satisfactory resolutions for clients while maintaining strong relationships.
Education
Hindi High School
SSC
2009 — 2010
RAMNIRANJAN JHUNJHUNWALA COLLEGE
HSC
2010 — 2012
RAMNIRANJAN JHUNJHUNWALA COLLEGE
Bachelor's degree
2012 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.