Sandeep Mahar
| Technical Lead Problem Management | Airtel | Ciena global TAC | Optical communications | OTN and DWDM Technology | ASON | OME 6500 | RLS 6500| ALU 1830 PSS 4/PSS-32
- Role
- Manger Bharti Airtel Global Service Management Center- Operations & Problem Management B2b at airtel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sandeep Mahar
10+ years of experience in the telecom field in Project deployment, TAC support, Network…
Experience
Manger Bharti Airtel Global Service Management Center- Operations & Problem Management B2b
Apr 2024 — Present
Troubleshooting of RF/Fiber/copper Links and work for Service Improvement plan (SIP) of Circuits, which are having repeated Issues/faults in PAN India and Overseas. Working on OTN & DWDM (Ciena, Nokia, Huawei, Tejas), CEN (Cisco, Huawei, Alcatel. Coordination with Multiple Customers and manage escalation of Circuits having repeat faults & Chase with Multiple vendors/third parties to resolve technical faults on permanent basis within SLA. Technical troubleshooting for different data services provided, CIENA OTN (100G/5400/6500/ Metro core/ MCP), Huawei OTN (Huawei NLD, Metro core, LCD), Alcatel (Nokia) OTN, Tejas OTN. Support to field in activities like new card addition, testing for stability, ring migration. Main concern of problem management team is to detect the technical issue and prevent repeat outages.
Education
Shri Krishan Institute of Engineering & Technology
B.Tech from SKIET Kurukshetra
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