Sandeep Kumar Vaishya
SDE @Quantiphi | Conversational AI Agents | Generative AI | Building Scalable AI Solutions | 3x GCP ACE ,PCD & PCA Certified | B.Tech NIT Durgapur’23
- Role
- Software Developer at Quantiphi
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sandeep Kumar Vaishya
Experienced Full Stack Developer with 2+ years of experience in building cloud-native backend systems and enterprisegrade AI solutions using Node.js and Python, Adept at deploying AI-based chat and voice bots using Dialogflow CX and 1 year of internship experience in full-stack development with the MERN stack. Proven track record of delivering scalable, cloud-based solutions with 25%+ efficiency improvements. Certified in Associate Cloud Engineer and Professional Cloud Architect, with deep hands-on expertise across GCP services, backend systems, and automation tools.
Experience
Software Developer
Feb 2024 — Present · Mumbai, IN
1.Designed and deployed conversational AI solutions including chatbots, voice bots, and GenAI-powered assistants using Dialogflow CX, handling daily active users across web, mobile, and contact center channels.2.Developed voice bot capabilities with Speech-to-Text (STT) and Text-to-Speech (TTS), delivering natural IVR experiences and reducing call handling time.3.Built LLM-integrated conversational flows, enabling contextual, dynamic, and human-like interactions.4.Architected and optimized backend microservices in Python and Node.js on Google Cloud Run, achieving 30% faster API response times.5.Enhanced chatbot accuracy by 20% by refining NLU models, training 100+ intents/entities, and leveraging Dialogflow CX Playbooks for faster scaling.6.Integrated Agent Assist within CCaS workflows, boosting agent efficiency by 25% and improving customer satisfaction scores.7.Implemented real-time data pipelines with Firestore and BigQuery, powering personalized responses and analytics-driven insights for clients.
Education
National Institute of Technology Durgapur
Bachelor of Technology - BTech, Metallurgical Engineering
2019 — 2023
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