Sandeep Kumar

About Sandeep Kumar

11 Years experiance retail job

Experience

1. Store Manager

   Croma

   Oct 2023 — Present · Delhi, IN

   Key Result Areas: • Achieving the revenue budgets and EBITA (Have made two highly negative EBITA stores profitable) • Optimizing the store display stock and back-store inventory to increase the stock turns for the category • Overseeing product shelf-life management with a view to control store spoilage and optimizing the SKU mix for the categories managed • Monitoring sales figures vis-à-vis plan / forecasting and interpreting trends via data analysis to do correct RCA for resulting a correct action plan and grabbing the opportunity • Conducting market surveillance for category managed in terms of competitor retailer’s product and model mix, operating Selling prices, promotional offers, visual merchandising, Customer traffic / footfalls • To motivate the Manager’s and overall store employees to perform their best and to increase the overall business • Indoor & outdoor promotions and implementation • Analyzing business potential, conceptualizing & executing strategies to drive sales, turnover and achieve desired targets; monitoring competitor activities and devising effective counter measures • Team Building and to help the team to find out the purpose and benefit of performing good • Enhancing customer satisfaction and retention rate by formulating strategies for a better customer experience at the store and providing products in-line with customer needs, technical descriptions of products and their usage to the customers • To ensure that the SOP’s should be followed and all the processes shall be streamlined

Education

• Ccs UNIVARSITY meerut

  Bachelor of Arts (B.A.), Economics

  2012 — 2015

• Sikkim Manipal University - Distance Education

  MBA

Skills

• Team Management
• Management
• Customer Satisfaction
• Cashiering
• Retail Sales
• Retail
• Store Management
• Customer Service