Sandeep Kaushal
Director - Products I CPaaS
- Role
- Director - Products at Karix
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Sandeep Kaushal
Seasoned Product & Technology Leader | 21+ YearsCPaaS • MarTech • Payments • Digital TransformationI specialize in turning complex business challenges into scalable, high-performance digital platforms—combining hands-on architecture expertise with enterprise-wide product and technology leadership.From architecting TPS mission-critical systems for India’s largest bank to designing national-scale payment and messaging platforms, my focus has been on building solutions that are resilient, intuitive, and built for scale.Currently, as Director of Products at Karix, I drive the vision, strategy, and execution of next-generation CPaaS platforms, enabling enterprises to deliver seamless omnichannel customer engagement at massive scale.Core Strengths & Contributions· Product & Technology Leadership: Led and scaled cross-functional teams of 60+ across Product, Engineering, and GTM, driving execution excellence and innovation.· Platform Innovation (0→1): Built Korero Platforms from scratch, defining and delivering CPaaS and Marketing Automation roadmaps that created strong market differentiation.· High-Scale Engineering: Designed and delivered mission-critical systems, including SBI’s 50K TPS messaging gateway and Bangladesh Government’s unified payment platform.· Digital Transformation: Bridge deep technical architecture with business outcomes, ensuring technology investments deliver measurable growth and ROI.Known for building high-performing teams, modernizing platforms, and executing at scale, I bring strategic foresight and hands-on leadership that consistently accelerates product and business success.
Experience
Director - Products
Jun 2024 — Present · Mohali, IN
As Director – Products at Karix, I lead the vision, strategy, and development of the next-generation CPaaS platform, enabling enterprises to engage customers through SMS, Voice, Email, WhatsApp, RCS, and emerging digital channels. I drive product innovation, platform scalability, and customer adoption, building solutions that deliver measurable impact and enterprise-grade performance.
Education
Himachal Pradesh University
MCA, Computers
2001 — 2004
DAV College,HPU
BSc, N.M.
1996 — 1999
Himachal Pradesh University
MSc, Mathematics
1999 — 2001
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