Sandeep Chennupati
Atlassian Administrator/Developer||Jira Software||JSM||Confluence||Automations||Migrations||Atlassian Analytics||Asset Management||Bitbucket||Integrations||ServiceNow
- Role
- Jira Administrator at XNRGY Climate Systems
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Sandeep Chennupati
6+ years of experience in IT industry in JIRA background.Core technical skill sets on Jira (Cloud, Server & Data center).Translating customer requirements into Functional and Technical specifications and driving the system through completion.Excellent problem solving skills with strong technical background and good interpersonal skills. Quick learner and excellent team player, ability to meet deadlines and work under pressure.Configure the Workflows, Screens, Issue Types, Issue Security Scheme, Field Configuration, Permission Scheme, Notification Schemes based on the requirement of the clients / Projects.Configure service desk projects, Service Desk portal, Request types, SLAs, Automations.Created complex workflows with conditions, post functions, validators, status and transition properties.Created filters, boards, sprints, dashboards, gadgets, reports.Experience in user management.Created different types of JQL\'s based on logics.Importing and exporting issues via CSV method.Created tickets based on E-mail.Installed and worked on plug-ins in Jira.Managing system level and project wide configurations.Worked on Migration of projects from one instance to another instance.Re-indexing the JIRA when it is required.Have knowledge on Script runner and Rest-API.Have commendable knowledge on creating Webhooks in Jira.Created spaces, pages, blogs, issues in pages, reports using macros in confluence.Managed space permissions in confluence.Worked on linking of spaces in confluence to their respective projects in JIRA and also linking of JIRA issues with confluence pages.Have knowledge on service now administration. Possess expertise in Connect all administration, including application creation and troubleshooting errors.Attending on-boarding calls with the end users/clients on daily basis in order to understand their requirements and educate them about the various functionalities/features of JIRA.Possess extensive hands-on experience in JIRA configuration and customization for asset management process.Proficient in configuring Tempo Timesheets for efficient time tracking and resource management.Skilled in working with PagerDuty for incident management and on-call schedules.
Experience
Jira Administrator
Dec 2025 — Present · US
Education
Gudlavalleru Engineering College, Seshadri Rao Knowledge Village, Gudlavalleru, PIN-521356(CC-48)
Bachelor of Technology - BTech, Civil Engineering
2015 — 2019
Trine University
Master of science in business analytics , Business Analytics
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