Sandeep Arora

About Sandeep Arora

Visionary IT Executive Orchestrating Global Service Delivery Excellence, Pioneering Digital Transformation, and Elevating Financial Management through Mastery in Enterprise Operations, Managing Business Applications, GCC, GRC, Cloud Computing, Infrastructure Management, and Product DevelopmentMy core competencies include cloud computing, infrastructure and network operations, program management, IT strategy and service delivery, cybersecurity, data center operations, IT budgeting, and vendor management. I have a proven track record of aligning business and IT goals, designing and implementing cutting-edge solutions, engaging and delivering value to clients. I hold a postgraduate certificate in cloud computing from Caltech, an MBA in operations management from IGNOU, and multiple certifications on ITIL framework, Microsoft & Cisco. I am driven by the mission of leveraging technology to create positive impact and value for the organization and beyond.

Experience

1. Head of Production Management

   illumifin India

   Feb 2026 — Present · IN

   Lead Production Operations & Engineering organization with a focus on Operational Strategy and Governance; Production planning and execution. Work on Process, Quality and Continuous Improvement; Collaborate with client-facing teams to ensure production constraints and roadmaps are understood & streamlined with appropriate change/ release management plans.

Education

• National Institute of Information Technology

  Graduate of NIIT, System Management

  1994 — 1997

• Indira Gandhi National Open University

  MBA, Operations Management

  2001 — 2004

• Delhi University

  University of Delhi, Commerce

  1992 — 1995

• Caltech

  Post Graduate Program, Cloud Computing

Skills

• Business Process Improvement
• Pre-Sales
• Infrastructure
• Data Center
• Project Delivery
• Telecommunications
• Integration
• Project Portfolio Management
• Offshoring
• Pmo
• Pmp
• Leadership
• Incident Management
• Mergers
• Team Management
• Project Management
• Business Transformation
• Consulting
• Strategy
• Service Delivery
• Program Management
• IT Operations
• Business Analysis
• Global Delivery
• Disaster Recovery
• Process Improvement
• Requirements Analysis
• IT Strategy
• Networking
• Bpo
• Information Technology
• Crm
• Itil
• Virtualization
• Business Services
• IT Outsourcing
• IT Service Management
• Change Management
• Erp
• Vendor Management