Sandeep A.

About Sandeep A.

My current role has harnessed a commitment to operational excellence and customer advocacy. This has translated into defining measurable objectives that align with our organizational goals and fostering an environment where team members are encouraged to grow and contribute effectively to our long-term vision.Our team’s ability to launch strategic products seamlessly is evidenced by the successful deployment to eight clients without critical issues, underscoring our focus on meticulous planning and customer success. As an advocate of continuous improvement, I\'ve ensured that resources are dedicated to enhancing customer experience, thereby strengthening our market position and customer satisfaction.

Experience

1. Head of Engineering

   Reverselogix

   Aug 2021 — Present

   Managing NPI: Responsible for overseeing NPI initiatives from the engineering perspective for our flagship 3PL SaaS product• Product Launch and implementation: Effectively launched the product and implemented it for eight global customers without encountering critical issues• Resource Management: Effectively led a globally distributed team of resourcesincluding the product and integration team• OKR\'s: Accountable for defining clear and measurable OKRs aligned with organizational goals• Cross Function Collaboration: Facilitate collaboration among Sales, Integration, Product Management, Implementation, and Customer Success teams to ensure alignment on priorities and processes• Dependency Management: Coordinate dependencies with Integration and Implementation teams to ensure timely delivery of dependent APIs, Webhooks, Connectors, and master data• Reporting: Responsible for generating monthly and quarterly progress reports and delivering them to senior leadership. Additionally, tasked with overseeing QBR meetings with customers.• Team Mentoring: Responsible for mentoring the team on process improvements, agile principles, and fostering cross-functional collaboration• Team Leadership: Enabled team growth and development opportunities, ensuring necessary support for excellence, including regular feedback to enhance focus and alignment on short-term execution and long-term goals

Education

• Savitribai Phule Pune University

  Master's degree, Computer Science