Sanchit Mishra

About Sanchit Mishra

I work in operations and data-driven process improvement, with experience across quality assurance, workflow management, and high-volume back-office operations. My core strength lies in managing large datasets, ensuring SLA adherence, and maintaining high accuracy through strong process controls.I leverage advanced Excel tools, including macros and mail merge, to streamline reporting, improve efficiency, and reduce manual effort. My work includes financial and operational reporting with a focus on data validation and consistency.With a foundation in quality analysis and root cause identification, I actively contribute to process optimization, issue resolution, and performance improvement. I also support team workflows and drive clarity in execution across CFN operations.

Experience

1. Lead Analyst

   American Express

   Jun 2025 — Present · IN

   Driving high-volume back-office operations by managing and analyzing large datasets, ensuring timely delivery within defined SLAs and maintaining strong process accuracy. I leverage advanced Excel tools, including macros and mail merge, to streamline reporting, improve efficiency, and reduce manual effort.My role involves preparing and validating financial and operational reports with a strong focus on data accuracy and consistency. I also act as a process expert within CFN operations, supporting team workflows, resolving queries, and ensuring smooth execution of processes.

Education

• Uttar Pradesh Rajarshi Tandon Open University

  Master of Business Administration - MBA, Production and operations management

• Chhatrapati Shahu Ji Maharaj University

  Bachelor of Commerce - BCom, Business/Commerce, General