Sanchit Bhatia
Concierge @FirstService Residential Canada
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WORK HISTORY
Concierge @FirstService Residential Canada
Vancouver, BC, CA
Conducted training sessions for front desk staff, improving response time to resident inquiries by 30%.• Greeted and assisted residents and guests with a 95%+ satisfaction rating.• Ensured resident safety and satisfaction by working closely with the maintenance and security teams.• Implemented security protocols, resulting in a 15% decrease in security incidents within three months.
EDUCATION
Kalinga University, Raipur
Bachelor of Commerce - BCom
University Canada West
Master of Business Administration - MBA
ABOUT SANCHIT BHATIA
Proactive Human Resources professional with 4+ years of extensive experience in human resources, recruiting, training and administration. Proficient in implementing innovative HR strategies to streamline operations, improve employee satisfaction, and drive cost-saving initiatives while fostering collaboration across departments.
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