Sanchit Singh
Software Engineer | Backend Engineer | AI-Powered Systems | LLMs | Django | Python | PostgreSQL
- Role
- Software Engineer at Level AI
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sanchit Singh
Software Engineer with 3 years of experience building scalable backend systems and AI-powered applications. Hands-on experience designing and deploying LLM-driven workflows, including conversational systems, intent detection, and intelligent automation, with a strong focus on real-time performance and reliability.Proficient in Python, Django REST Framework, and PostgreSQL, with experience in microservices architectures, cloud platforms, and containerized deployments. Actively working on AI agent–based systems and backend integrations that translate LLM capabilities into production-ready features.Driven to join innovative teams building cutting-edge AI products that deliver meaningful user impact at scale.
Experience
Software Engineer
Jun 2025 — Present
Built and scaled backend systems for AI-powered voice and chat agents in real-time customer support.Developed multi-agent workflows using LangGraph, including routing, knowledge, and human-handoff agents.Implemented LLM-driven intent detection and escalation logic to improve call resolution and transfer accuracy.Designed and maintained APIs for transcripts, summaries, and analytics, integrated with Salesforce.Optimized real-time voice pipelines for low latency, reliability, and production stability.Collaborated cross-functionally to enhance customer experience and resolve production issues efficiently.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, CSE
Dynasty International School
10th
Dynasty International School
12th, PCM
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