Sanchi M Kawatra
Culture Champion II Allyship Academy II Customer Success Manager @ LinkedIn
- Role
- Customer Success Manager at Linkedin
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sanchi M Kawatra
With over a decade of diverse professional experience, I am a Customer Success Manager at…
Experience
Customer Success Manager
Jul 2022 — Present · Gurugram, IN
As a strategic consultant, partnering with LinkedIn’s North India Staffing customers to create opportunities for the global workforce by helping them to plan, hire and develop diverse and engaged talent & and ensuring user adoption at scale- Investing in strong relationships with multiple levels of customer stakeholders by helping them shape their strategy by clearly sharing the value of their purchased products and how it ties back to their larger business goals- Leading greater customer engagement by applying data, insights, product, and industry expertise. Focused on successful onboarding, developing impactful learning and education plans to drive overall customer adoption- As a consultant shared actionable insights & reporting to customers to track product adoption and utilization, leveraging this to identify churn risk and work proactively with Sales to address and eliminate this risk.
Education
Delhi University
Bachelor of Science
2009 — 2012
Rukmini Devi Institute of Advanced Studies
Master of Business Administration - MBA
2013 — 2015
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