Sanchi Bansal

About Sanchi Bansal

Experienced Salesforce Developer with extensive expertise in Salesforce development across various clouds, including Sales Cloud, Service Cloud, Experience Cloud, Integration, and Financial Force. I have collaborated with cross-functional teams to analyze requirements and design and develop custom Salesforce solutions tailored to meet specific business needs. My technical skills include developing and deploying custom Apex classes, triggers, Visualforce pages, Aura and LWC components, Approval Processes, and converting workflows into flows. I am proficient in conducting unit testing, bug fixing, and providing ongoing support and enhancements. Ensuring code security is of utmost importance to me, and I have conducted Checkmarx reviews and implemented fixes to maintain high standards of code security. I have also integrated platforms and synchronized data in real-time, utilizing innovative solutions. Furthermore, I have expertise in optimizing code without affecting existing code. I possess excellent communication skills and have effectively managed client calls, providing efficient solutions to complex business problems. Additionally, I have successfully implemented real-time data synchronization between two Salesforce orgs. I have implemented OAuth 2.0 for data synchronization between Salesforce and Gmail, utilizing a proper two-way handshake for access token exchange. In Service Cloud, I have made significant contributions by building custom integrations between Jira and Salesforce, implementing support processes, auto-response rules, assignment rules, and escalation rules. I have also configured Omni-channel routing, Live Agent, Service Console, Entitlements, Milestones, and Knowledge to optimize customer service operations. Moreover, I have successfully implemented Financial Force solutions, including automating processes, integrating Qualtrics and Salesforce for customer satisfaction scoring, integrating Workday and Salesforce for effective time management, and automating PSA license assignment. In summary, I have a proven track record of successfully delivering Salesforce solutions, optimizing processes, and ensuring client satisfaction. Let\'s connect and explore how we can collaborate to achieve your Salesforce goals!

Experience

1. Senior Software Engineer

   Grazitti Interactive

   Apr 2022 — Present

Education

• Chandigarh College of Engineering & Technology, Sector-26

  Bachelor of Technology, Electrical, Electronics and Communications Engineering

  2014 — 2018