Robert Sanchez

Eligibility Worker Iii @County of Santa Clara

San Francisco, CA, US
MOBILE NUMBERS
+16•••••••18

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WORK HISTORY

Apr 2016 — Present

Eligibility Worker Iii @County of Santa Clara

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Senter Rd. San Jose, CA, US

I Analyze, evaluate and verify financial, personal and social information for up to 300+ cases, to determine eligibility and benefit levels for public assistance programs; • Initiate and update budget records and other documents obtained from our clients to maintain eligibility of benefits• Must Contact individuals, public and private agencies, businesses and other sources to verify eligibility data or to clarify documentation discrepancies or gaps in information. • Daily Interviews with applicants and recipients, to elicit personal and financial information, as well as provide assistance in matters such as completion of forms, and obtaining required verifications;• Always reviewing new laws and regulations to maintain accuracy and proper protocol with all my cases

EDUCATION

2013 — 2014

Foothill College

I.T. Certification, Computer and Information Sciences and Support Services

2012 — 2013

San Jose Job Corps

Certification, Customer Service Support/Call Center/Teleservice Operation

2007 — 2010

Gilroy High School

General Ed, Regular/General High School/Secondary Diploma Program

SKILLS

Time ManagementStore ManagementRetailCashieringTechnical SupportMicrosoft ExcelPowerpointOutlookMicrosoft OfficeSalesStore OperationsCustomer ServiceCash RegisterNetworkingTrainingCustomer SatisfactionTroubleshootingManagementCpfrVisual MerchandisingXpOperations ManagementCommunicationWindows VistaMerchandisingSocial NetworkingComputer HardwareRetail SalesMicrosoft WordComputer RepairTeam LeadershipSystem AdministrationWindowsData EntryHtmlWindows 7Outstanding Time Management SkillsLeadershipCustomer ExperienceTelephone Skills

ABOUT ROBERT SANCHEZ

As a Bay Area native, I’ve grown up around the very people I now serve. Helping my…

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