Sanaz Afshar

About Sanaz Afshar

With over 5 years at NETGEAR, I specialize in leading complex, cloud-based integrations and driving technical solutions to enhance organizational goals. My mission is to elevate our technical capabilities and infrastructure, ensuring high-quality service delivery.When I build a roadmap, I take a practical and business-aligned approach that balances strategic vision with actionable execution. Here’s how I typically approach it: 1. Understand the landscapeI start by actively listening—engaging with stakeholders across the business to understand strategic goals, user pain points, current capabilities, and future needs. This foundation ensures that the roadmap I create is grounded in reality and aligned with business priorities. Prioritize based on impact and urgencyI assess all potential initiatives through the lenses of risk, business value, scalability, and urgency. This helps me identify where we can make the most meaningful progress—whether that’s strengthening infrastructure, improving service delivery, or enabling growth through digital transformation. Define a scalable, phased planI translate priorities into a clear, phased roadmap—outlining short-term wins, mid-term improvements, and long-term strategic shifts. I make sure every initiative has defined outcomes, ownership, timelines, and success metrics. Align and communicate across teamsI believe roadmaps are only effective when they’re understood and supported by the teams that bring them to life. I ensure strong cross-functional alignment and keep stakeholders informed through transparent documentation and regular updates. Execute with flexibilityI manage execution with discipline and adaptability. Business needs evolve, and so should the roadmap. I build in room for iteration while keeping us focused on outcomes that matter most. Review and evolve continuouslyI don’t see a roadmap as a static document. I treat it as a living framework that evolves as the organization grows, technology shifts, and new opportunities emerge.I’m passionate about building resilient, secure, and scalable IT environments that empower teams and drive business growth. My leadership style is collaborative and outcome-focused—I thrive at the intersection of people, process, and technology. Whether it’s leading cross-regional infrastructure efforts or improving service delivery through automation and strategy, I bring a structured yet flexible mindset to every challenge.

Experience

1. Engineering Services, Technical Program Manager

   NETGEAR

   Apr 2021 — Present · San Jose, CA, US

   Responsible for managing Technical Program Management, Solution Architecture, and Engineering Services. Oversees a geographically diverse 24x7 team of 6-8 Application Support Engineers, collaborating with various departments such as CTO, Developers, IT, Sales, and more.Key Projects and Achievements:1- Atlassian Cloud Migration: Transitioned JIRA Software, JIRA Service Management, and Confluence to Atlassian Cloud with minimal downtime.2- GitHub Cloud Migration: Led the move from GitHub Enterprise Server to GitHub Cloud, improving scalability and disaster recovery.3- GitHub Action and Copilot: Implemented GitHub Action for CI/CD and integrated GitHub Copilot, migrating pipelines from Jenkins and setting up iOS infrastructure.4- AWS Cloud Migration: Managed the migration of 18+ critical applications from VMware to AWS Cloud, enhancing performance and continuity.5- JIRA Service Desk: Replaced RemedyForce with JIRA Service Management, achieving cost savings and improved system automation.6- Bugcrowd JIRA Integration: Integrated Bugcrowd with JIRA Software to streamline security vulnerability management.7- JFrog Artifactory Implementation: Standardized JFrog Artifactory as the artifact repository, migrating from open-source to enterprise-grade.and many more IT, Engineering Services.Owner of Engineering Applications including JIRA Software, JIRA Service Management, GitHub Enterprise Cloud, JFrog, Slack, Jenkins, GitHub Enterprise Server, Fisheye/Crucible, and Confluence, managed by a dedicated team of 6

Education

• Islamic Azad University

  Master’s Degree, Applied Mathematics

  2010 — 2012

Skills

• Statistics
• Customer Service
• Research
• Analysis
• Microsoft Office
• Management
• Powerpoint
• Teaching
• Public Speaking
• Databases
• Microsoft Word
• Project Management
• Leadership
• English
• Qualitative Research
• Strategic Planning
• Microsoft Excel
• Higher Education
• University Teaching
• Analytical Skills
• Communication Skills
• Leadership Experience
• Microsoft Sql Server
• Linux
• Strong Work Ethic
• Detail Orientation Skills
• Linear and Nonlinear Optimization