Sana Awan
Manager, Service Contracts I Driving Contract Excellence I Analytics Driven Contract Management I Legal & Compliance I
- Role
- Manager Service Contracts at Advanced Sterilization Products
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Sana Awan
Versatile professional with over 15 years experience in the areas of Contracts Execution, Contracts Reporting & Analytics, Customer Care Operations and Training. I have also been involved in development and Implementation of tools for gauging and improving quality of service and customer experience of various customer care channels. My most recent experience is in the area of Service Contracts negotiation and execution.
Experience
Manager Service Contracts
Advanced Sterilization Products
Aug 2023 — Present · Irvine, CA, US
Education
National University of Sciences and Technology (NUST)
MBA, HRM
2002 — 2004
Skills
- Process Improvement
- Management
- Team Building
- Performance Management
- Crm
- Call Centers
- Siebel
- Quality Assurance
- Customer Experience
- Geneva
- Telecommunications
- Analysis
- Ms Office Suite
- Integration
- Ms Project
- Business Process
- Human Resources
- Sap
- Business Intelligence
- Databases
- Leadership
- Training
- Sharepoint
- Strategic Planning
- Customer Retention
- Business Analysis
- Teamwork
- Team Management
- Project Management
- Team Leadership
- Visio
- Project Planning
- Business Process Improvement
- Microsoft Office
- Sales
- Microsoft Excel
- Program Management
- Spc for Excel
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