Sanah Khan

Contact Center Technology @ United Airlines | Conversational AI

Role
Manager, IT Apps - Contact Center Technology at United Airlines
Location
Chicago, IL, US
LinkedIn followers
500 followers

Experience

  1. Manager, IT Apps - Contact Center Technology

    United Airlines

    Jan 2025 — Present

Education

  • Massachusetts Institute of Technology

    Executive MBA, Applied Data Science

    2024 — 2025

  • Kellogg Executive Education

    Executive Education

    2018 — 2019

  • Roosevelt University

    Bachelor's of Information Technology , Computer Science

    2005 — 2008

Skills

  • Process Improvement
  • Agile Methodologies
  • Team Building
  • Management
  • Vendor Management
  • Integration
  • Requirements Analysis
  • Agile Product Owner
  • Business Workflows
  • IT Strategy
  • IT Management
  • Agile & Waterfall Methodologies
  • Project Management
  • Business Analysis
  • Enterprise Architecture
  • Leadership
  • Project Planning
  • Mobile Applications
  • Software Development
  • Scrum
  • Non-Profit Leadership
  • Non-Profit Board Development
  • Strategy
  • Business Intelligence
  • Web Applications
  • Agile Project Management
  • Testing
  • Sharepoint
  • Software Documentation
  • Sdlc
  • Solution Architecture
  • .net Framework
  • Software Project Management
  • Requirements Gathering

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Sanah Khan — Manager, IT Apps - Contact Center Technology at United Airlines in Chicago, IL, US | Unifers