Sandeep Agarwal
Associate Director at Novartis Healthcare Private Limited
- Role
- Associate Director at Novartis India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sandeep Agarwal
Experienced IT Professional with a demonstrated history of transforming the ITSM processes within the Financial Services Industry. Skilled in Service Delivery, Technical Support and ITIL with a Bachelor of Computer Administration focused in Computer Science from University of Madras.
Experience
Associate Director
Jul 2021 — Present · Hyderabad, IN
Education
University of Madras
Bachelor of Computer Administration, Computer Science
2001 — 2004
Skills
- Service Management
- Troubleshooting
- Team Management
- Leadership
- Itil
- Outsourcing Management
- Incident Management
- Sla
- IT Service Management
- Outsourcing
- Transition Management
- Requirements Analysis
- Management
- Call Centers
- Bpo
- Service Delivery
- Technical Support
- Business Analysis
- Vendor Management
- IT Operations
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