Sana Mulla

About Sana Mulla

Partner with business leaders to translate business priorities into effective people strategies for high-volume, revenue-generating frontline teams in a fast-scaling ecommerce pharmacy. Currently leading HRBP responsibilities for a 400+ member pharmacist telesales workforce at Truemeds,Act as a strategic advisor on workforce planning, org design, talent development, succession, and employee relations.Lead change management, culture initiatives, and employee engagement efforts.Drive execution of key HR processes including performance management, compensation, R&R and leadership development.Use HR metrics and analytics to deliver insights for business decisions and continuous improvement.Collaborate with TA, L&D, and Total Rewards to provide integrated HR solutions.Manage complex employee relations cases with objectivity and policy adherence.Champion diversity, equity, and inclusion within the business. As a Placement Coordinator at Tata Institute of Social Sciences, I leverage my skills in organization development change and leadership to facilitate the placement of students and alumni. I have completed my masters from TISS Mumbai

Experience

1. Human Resources Business Partner

   Truemeds

   May 2025 — Present · Mumbai, IN

   Act as strategic HRBP for a 400+ member revenue-generating pharmacist team, partnering with business leaders to understand organizational priorities and convert them into impactful people strategies and HR initiatives.• Support strategic HR decision-making through workforce analytics, performance insights, and business-aligned people planning• Lead PMS COE initiatives including goal setting, performance frameworks, calibration, and performance improvement strategies• Serve as a trusted advisor to leadership on workforce planning, organizational design, talent development, succession planning, and employee relations matters.• Design and implement Reward & Recognition (R&R) programs to motivate high-performing sales teams and improve engagement• Built structured career progression frameworks to enhance retention and internal mobility; designed and executed Internal Job Posting (IJP) programs to promote career growth• Drive learning and capability-building initiatives to strengthen frontline sales effectiveness• Lead organization development projects focused on workforce structuring, role clarity, and scalable HR processes• Manage end-to-end employee lifecycle: onboarding, engagement, grievance management, retention, and exits• Partner with leadership to implement HR interventions directly linked to business performance• Execute campus engagement and hiring initiatives to build a strong talent pipeline• Support change management and culture-building in a high-growth startup environment• Drive engagement initiatives tailored for large frontline revenue teams• Handle complex employee relations cases with fairness and objectivity, conducting thorough investigations and ensuring policy compliance.

Education

• Walchand College of Engineering(A Govt. Aided Autonomous Institute),SANGLI-M.S

  Diploma, Electrical Engineering Technologies/Technicians

  2013 — 2016

• Tata Institute of Social Sciences

  Master's degree, Organization Development Change and Leadership

• Government College of Engineering Karad

  Bachelor of Technology - BTech, Electrical Engineering

  2016 — 2019

• Padmaraje Vidyalaya, Shirol

  SSC

  2008 — 2013