Sana Fatma
Associate Manager – Capacity Project Delivery | Client Engagement & Resource Strategy
- Role
- Associate Manager - Capacity Project Delivery at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sana Fatma
Currently working as an Associate Manager – Capacity Project Delivery, directly managing client demand, staffing strategy, and delivery enablement across multiple ongoing engagements. I work closely with client stakeholders to understand project requirements, plan capacity, and ensure timely deployment of the right talent. I lead the end-to-end fulfillment cycle including requirement scoping, candidate evaluation, interview facilitation, onboarding governance, and contract / T&M billing,MSP alignment.My role involves ensuring resource continuity, cost effectiveness, delivery readiness, and accurate monthly invoicing, while maintaining a strong working relationship with client teams. I also track utilization, monitor billing compliance, and support decision-making through workforce and pipeline insights. Previously, I worked as an HR Generalist, where I built my foundation in talent management, onboarding, and people operations — strengthening my stakeholder communication and process ownership capabilities. I am growing my career in Capacity & Project Delivery, with focus on delivery assurance, workforce strategy, and operational excellence.
Experience
Associate Manager - Capacity Project Delivery
Nov 2021 — Present · Bengaluru, IN
Manage end-to-end resource demand directly with client stakeholders. • Plan capacity, shortlist profiles, and facilitate interviews and onboarding. • Ensure seamless deployment and continuity of resources across engagements. • Track utilization, timesheets, and T&M billing to support accurate monthly invoicing. • Maintain strong client relationships and ensure delivery readiness.
Education
Don Bosco Academy, Patna
10th, Science, Mathematics and Economics
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration - MBA, Human Resources
Don Bosco Academy, Patna
Intermediate, Computer Science, Mathematics, Commerce and Accounts
Sikkim Manipal University (SMU)
Bachelor of Commerce in Information System (BComIS), Human Resource Management, Business Taxation & Auditing, Accountancy, Programming in C & C++
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