Sana Baig

About Sana Baig

Senior Consultant – Infosys Ltd. May 2024 – Present Pune Regulatory & Clinical Business Analytics With over 8 years of experience in Pharma and Life Sciences, I currently serve as a Senior Consultant at Infosys, specializing in regulatory and clinical business analytics. My role involves capturing end‑to‑end business requirements for systems such as RIMs, QMS, and CTMS, and collaborating with cross‑functional teams to define user stories, epics, and product features. Key responsibilities include: Facilitating business process modeling and solution scoping for Life Sciences clients.Conducting UAT planning, authoring test scripts, and managing defect tracking using Leap work and JIRA.Leading requirement elicitation sessions with business users to gather insights on new features, change requests, and product enhancements.Authoring BRDs and FRDs to formalize and communicate client needs.Translating complex business logic into UML diagrams (Use Case, Activity, Sequence) to enhance technical feasibility and team understanding.Creating prototypes and wireframes to visualize system features and streamline feedback loops.Supporting both Agile and Waterfall delivery models, demonstrating strong knowledge of SDLC practices. Driving Veeva Admin configuration and integration activities to ensure seamless workflows and system interoperability Senior Associate Consultant – Infosys Ltd. Mar 2024 – May 2024 Pune In this role, I focused on optimizing clinical and regulatory operations for pharma clients through comprehensive functional analysis and process mapping. Key responsibilities included: Authoring GxP‑compliant validation documentation (URS, IQ, OQ, PQ, Traceability Matrix) to ensure audit readiness.Directing data mapping and migration strategies for seamless transitions across legacy and upgraded systems.Leading a CRM enhancement project by collaborating with onshore stakeholders to elicit requirements, improve SLA performance, and minimize work transfer.Partnering with Product Owners to define and prioritize backlogs using MoSCoW methodology, and preparing actionable user stories in JIRA.Facilitating Scrum ceremonies (Daily Stand‑ups, Sprint Planning, Backlog Grooming, Reviews, Retrospectives) and tracking sprint health with burn‑down charts.Applying structured analysis techniques to clarify evolving business challenges and proposing CRM enhancements aligned with long‑term strategic objectives.

Experience

1. Senior Associate Consultant Infosys Ltd

   Infosys

   Mar 2024 — Present

   Senior Associate Consultant – Infosys Ltd. Mar 2024 – May 2024 Pune Led comprehensive functional analysis and mapped end-to-end business processes to optimize clinical and regulatory operations for pharma clients Authored GxP-compliant validation documentation (URS, IQ, OQ, PQ, Traceability Matrix), ensuring audit readiness and regulatory adherence Directed data mapping and migration strategies, enabling seamless transitions and supporting key business transformation initiatives across legacy and upgraded systems Project: CRM Enhancement & Agile Deliver Collaborated with onshore stakeholders to elicit detailed business requirements, ensuring optimal SLA performance and minimizing work transfer back to client teams Delivered multi-stakeholder solutions by conducting project scoping, enterprise analysis, and defining strategic approaches aligned with business goals Partnered with the Product Owner to define and prioritize the Product Backlog using MoSCoW methodology; prepared actionable User Stories with clear acceptance criteria in JIRA Facilitated core Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Backlog Grooming, Reviews, and Retrospectives, and tracked sprint health using Burn Down Charts Applied structured analysis techniques to bring clarity to ambiguous or evolving business challenges, enabling faster decision-making Assessed organizational priorities, market drivers, and competitor strategies to propose CRM enhancements aligned with long-term strategic objectives

Education

• Allana College of Pharmacy

  M pharmacy, Pharmaceutics

• Government College Of Pharmacy, Karad

  Bachelor of Pharmacy - BPharm

• Savitribai Phule Pune University

  Master of pharmacy