Samya Maiti

About Samya Maiti

Senior Engineering Leader with 15+ years of experience building and scaling enterprise-grade data platforms, metadata management, and governance systems.At Twilio, I lead multi-team initiatives across data governance, metadata-driven platforms, and data reliability, enabling secure, discoverable, and compliant data usage across the organization. My work spans data cataloging, classification, access control, lineage, data deletion, and lifecycle management, designed to operate across heterogeneous tech stacks.I own platform charters and roadmaps, driving execution in close partnership with Security, Privacy, Legal, Product, and Data Platform leadership. I have delivered platform-agnostic solutions that balance regulatory compliance, operational reliability, developer velocity, and business impact, supporting large-scale analytics and reporting workloads.Technically, I bring deep experience in distributed data systems, lakehouse architectures, observability (logs and time-series), AIOps, and data reliability engineering, combined with a strong systems-thinking approach to solving ambiguous, cross-functional problems.I am passionate about building high-performing engineering teams, developing leaders, and creating durable platforms that scale with organizational growth and evolving compliance needs.

Experience

1. Senior Engineering Manager

   Twilio

   Oct 2022 — Present · Bengaluru, IN

   In my role, I blend deep technical acumen with a leadership style centered on empowerment, collaboration, and the development of team members. I lead a dynamic team of 12 professionals across a diverse array of data and AI projects, driving significant advancements in operational efficiency and data reliability.Key Initiatives:Data Reliability Platform: Orchestrated the development of a platform that meticulously monitors over 200 billion data points monthly in our data lake, achieving a remarkable reduction in data integrity issues by over 90%.ContractsGPT: Pioneered a cutting-edge Q&A system leveraging OpenAI and RAG, transforming the accessibility of customer contracts and significantly expediting information retrieval.These initiatives underscore my ability to lead multifaceted projects, from enhancing data trustworthiness to innovating in AI-driven customer service solutions, showcasing a blend of strategic vision and technical prowess.Leadership & Team Development:I thrive on building and mentoring high-performing teams, with a focus on strategic hiring, fostering an environment of innovation and support, and championing the personal and professional growth of each member.By employing the OKR framework, I set clear, ambitious goals that align our project efforts with the company\'s overarching objectives, ensuring cohesion and drive across all initiatives.My dedication to regular, insightful performance reviews promotes the collective success of our projects and the individual advancement of team members.Skills & Technologies:Proficient in AWS, Python, OpenAI, underpinned by a strong foundation in machine learning and data engineering.Motivated by the transformative power of technology, I am committed to fostering a culture of continuous learning, innovation, and excellence within my team and through our projects.

Education

• International School of Engineering (INSOFE)

  PGP in Big Data Analytics and Optimization

  2018 — 2019

Skills

• Agile Methodologies
• Hbase
• Java
• Hadoop
• Mapreduce
• Apache Kafka
• Hive
• Akka
• Mongodb
• Apache Spark
• Java Enterprise Edition
• Architecture
• Cassandra
• Scala
• Linux